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Most orders placed before 4PM EST are shipped the same business day.
You can recycle batteries at a local recycling center to protect the environment.
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Shipping Policy

FREE GROUND SHIPPING is available for all orders over $77 to the destinations within the United States. Other shipping options are also available at additional cost.

All orders take 24 hours (Mon-Fri) to process before being shipped. In most cases, your order is shipped out at the same business day when you place the order. This Processing Time is completely separate from the Shipping Time, therefore, to estimate Delivery Time, please consider the following:

Processing Time + Shipping Time = Delivery Time

You will be notified by two e-mails once your order is placed and shipped. Shipments will be provided with tracking information. In some instances, there may be unexpected delays. If there is a prolonged delay in processing your order, you will be notified by e-mail or by phone.

Our office and fulfillment department is open Monday thru Friday, 9am to 5pm EST. We usually do not process orders on weekends and U.S. national holidays, when our carriers are not available.

Orders to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO, FPO & P.O. Box addresses are sent via U.S. Postal Services First-Class Mail or Priority Mail only. There are no overnight delivery available to these destinations.

Please note that your order and any information within your order cannot be changed or canceled after the order is processed or shipped out. We understand sometimes you may want to cancel your order or you may change your mind; therefore, if you receive items that you do not want, you can return them for an exchange or refund - please refer to our Return Policy for procedures. However, if there is a problem, please contact us or call during business hours.

Shipping Options

All orders take 24 hours (Mon-Fri) to process before being shipped. Shipping time varies based on where you live and the shipping method.

U.S.A. Domestic	Where To	Shipping Time
Standard U.S.A.	United States. Includes Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO/FPO & P.O. Box addresses	3 - 7 business days *
Expedited U.S.A.	United States. Includes Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO/FPO & P.O. Box addresses	2 - 4 business days
2-Day Guaranteed	Continental United States. EXCLUDES Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO, FPO & P.O. Box addresses	Guaranteed shipping in 2 business days by end of day
Overnight Shipping	Continental United States. EXCLUDES Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO/FPO & P.O. Box addresses	Guaranteed next business day typically by 3:00 p.m.
Overnight A.M. Delivery	Continental United States. EXCLUDES Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO/FPO & P.O. Box addresses	Guaranteed next business day typically by 10:00 a.m.

* Deliveries to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO, FPO may require additional Shipping Time. In some cases Shipping Time may be 14 days or more.

International	Where To	Shipping Time
Standard Canada	Canada Only	4 - 14 business days **
Expedited Canada	Canada Only	3 - 4 business days
Standard Worldwide	Argentina, Australia, Austria, Belgium, Brazil, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand and United Kingdom (England, Northern Ireland, Scotland, and Wales)	6 - 15 business days **
Expedited Worldwide	Argentina, Australia, Austria, Belgium, Brazil, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand and United Kingdom (England, Northern Ireland, Scotland, and Wales)	3 - 5 business days

** We usually ship international orders by U.S. Postal Services Airmail or EMS. In some cases, Shipping Time for international addresses may be 14 days or more depending on the efficiency of the destination countries' customs and forwarding carriers. For example, based on our experience, it may take up to a month to deliver a package to its destination in Italy, Spain, Portugal, Israel, Turkey, and Brasil.

Should you have any question about your shipment or an special request, please contact "Customer Services" directly.

Shipping Carriers

We usually ship orders by USPS (United Sates Post Services), UPS (United Parcel Services) or DHL. Please leave a message on order comments or contact us if you have any specific request on your shipping address or on other shipping methods.

Shipping Rate

Unlike many other internet stores, we do not make profit by shipping charges. We only charge actual shipping cost and handling labor fee. Shipping is automatically calculated by weight, quantity, zip code and destination country prior to submitting your payment information. Simply add items to your cart and click the "Recalculate" button, then you will be offered Shipping Options and their prices.

Incomplete or Incorrect Shipping Address

We are not responsible for returns or lost packages because of an incorrect or incomplete address. Please make sure you provide the correct shipping address when you place the order. If an order is not received and returned by the carrier because of an incorrect or incomplete address, we will either issue a refund excluding shipping and handling fee, or reship the order by charging actual shipping fee. There is no re-stocking fee for all returns due to incomplete or incorrect shipping address! If an order is not returned or lost because of an incorrect or incomplete address, you are responsible for the loss, we can not issue refund or reship in such a case. If the package is shipped via UPS and we are charged for an address correction, we will in turn charge you.

Free Shipping
We offer free shipping on some select items. Simply look for the

logo to enjoy free shipping on selected items throughout the store.

We also provide free standard shipping on orders of $77 or more. No Coupon Code Required! This offer is automatically applied to and limited to orders which must be shipping from the United States to domestic addresses.

Phone:	908.566.0056
	800.336.7904
Fax:	908.458.9134
Email:	cs@bestbatt.com

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